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Sunday, October 6 • 4:15pm - 4:35pm
QS - Guest Service Gold Certification

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Offer your students the opportunity to earn an industry certification that requires minimal preparation and maximum results. The American Hotel & Lodging Association - Educational Institute offers a flexible approach to getting your students certified for providing "Gold Level" customer service.

For CEUs, please complete the end-of-session survey: ​https://www.surveymonkey.com/r/C95XFXB​​​


avatar for Patricia LeCompte

Patricia LeCompte

Teacher Advisory Network (TAN), Monroe Career & Technical Institute (MCTI)
Patty is the DECA Advisor and Instructor of Marketing Education as well as Hotel, Resort & Tourism Management at Monroe CTI in the Pocono Mountains of PA. She was previously recognized as the International Hospitality Teacher of the Year by the American Hotel & Lodging Associatio... Read More →

Sunday October 6, 2019 4:15pm - 4:35pm EDT
Oak Room