Do you prefer a digital or physical banking relationship with your financial institution? More than half of today’s banking customers prefer digital. They expect a fully mobile digital technology experience where face-to-face interaction is limited and convenience is expanded through the use of newer features and tools through apps, social media platforms and online services. Connect with Mary Jackey, Manager, Community Relations at Class Act Federal Credit Union to discover how financial institutions have reinvented the traditional banking experience and developed solid community partnerships in order to retain customers, attract new ones and remain competitive. Ms. Jackey will show you how her passion for personal finance brought her to work in the credit union industry and exciting ways financial institutions are working with educators to spark student interest in banking and finance careers.
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C19-BS-8
